UUM RECORDED ZERO 'NCR' IN SIRIM QAS SURVEILLANCE AUDIT
UUM ONLINE: Universiti Utara Malaysia (UUM) did not record any ‘Non-Conformity Report’ (NCR) or ‘no non-compliance’ in the MS ISO 9001: 2015 Surveillance Audit exercise which took place over three days beginning 29 November.
The result was announced by the Chief Auditor of SIRIM QAS, Mdm. Hanida Ghazali at the MS ISO 9001: 2015 Surveillance Audit Certification Closing Ceremony via Webex last Wednesday.
According to the Deputy Vice-Chancellor (Research and Innovation), Prof. Dr. Haim Hilman Abdullah, who is performing the duties of Vice-Chancellor, the results of the surveillance audit have opened up opportunities for UUM to obtain re-certification next year. He said this as he presided over the meeting's conclusion.
He stated that the university was looking forward to the surveillance audit because UUM learned a great deal over the three days, despite the fact that this was not the first audit held.
"The audit conducted this time enabled UUM to gain new knowledge, which will enable us to further strengthen existing knowledge in the future for the purpose of improving the quality management system at UUM.
"In fact, we are ready to accept any comments or questions to ensure that UUM meets the SIRIM standards," he said.
He also expressed hope that UUM would be able to collaborate with SIRIM not only for audit purposes, but also to share or exchange ideas for future collaboration in related fields.
Meanwhile, Mdm. Hanida reported that during the second surveillance audit exercise, UUM recorded zero NCR and only three 'Opportunity for Improvement' (OFI).
According to her, the surveillance audit was carried out to ensure that the customer's quality management system remained compliant with the ISO 9001: 2015 standard.
She also stated that the audit exercise was carried out in accordance with the certification scope, which consists of design in the development of undergraduate and postgraduate programmes (OYAGSB), educational services for undergraduate and postgraduate students (OYAGSB), research provision, consultancy, publications and library services, and other support services.
"Congratulations to UUM for successfully carrying out the internal audit exercise, as well as assisting SIRIM throughout the audit exercise with the cooperation provided," she said.
Several departments and Schools were selected to undergo the audit exercise namely the University Risk Management Office, School of Computing (SOC), School of Economics, Finance and Banking (SEFB), Othman Yeop Abdullah Graduate School of Business (OYAGSB), Sultanah Bahiyah Library, Institute of Quality Management (IPQ), Bursary, Registrar's Department, Integrity Unit, UUMIT, Development and Maintenance Department (JPP), Student Affairs Department (HEP), Centre for University-Industry Collaboration (CUIC), Centre for Testing Measurement and Appraisal (CeTMA), University Teaching and Learning Centre (UTLC) and Research and Innovation Management Centre (RIMC).